The Difference Lies in Our Credentials

Technicians You Can Trust

The Difference Lies in Our Credentials

We’ve long discussed how it’s imperative that you choose a contractor you can trust, and how has your best interests and comfort in mind. We’ve outlined some of our accolades (6 Carrier President Awards). We’ve been the recipient of countless testimonials. And we’re thankful for all of it.

Today, we want to shine a light on our team of technicians. The very people that work with you and for you to make sure your heating and cooling environment and applicable HVAC equipment is up to snuff and exceeding in expectation.

Here’s the skinny, we, and anyone else for the matter, can tell you all day long about how great we are, but, we all know that at the end of the day, these types of claims can easily be shrouded in a veil. In short: talk is cheap. Right? Right. To start, we make sure all of our technicians are standup individuals by our initial in-depth background check that is conducted during the pre-hiring process. Once hired, Suburban issues standard uniforms with applicable employee badges and we make sure all licenses are up to date. This included licensing for:

  • Sheet Metal
  • Gas Filters
  • Refrigeration Technician

What we aim to do from this point forward is to further explain why our team of technicians is second-to-none in our industry. Where competition and choice gather in a saturated pool, we are, for all intents and purposes, the cream that rises to the top. Why? Because all of our technical staff employees are put through rigorous training programs and have, unlike other companies, been certified by multiple industry best standards.

When a Suburban technician comes to your home or business to install or maintain your HVAC investment, they carry with them these prestigious certifications:

EPA 608 – Government issued certification. Technicians are required to pass an EPA-approved test specific to the type of equipment the technician seeks to work on. Tests are administered by an EPA-approved certifying organization.

NATE – The North American Technician Excellence (NATE) certification is the gold standard for technicians. This is a nationally recognized and respected certification that, while not legally required, is highly recommended for any technician working in the heating, ventilation, air conditioning, and refrigeration (HVAC) industry. To obtain this certification, a technician must pass a knowledge-based exam developed and administered by industry experts that illustrates they are better prepared for the workforce and more adept at handling difficult scenarios which in turn yield better results for their customers and the equipment they’re serving/servicing.

AC Check – Technicians are trained to perform an Airflow and Charge (AC), which is a testing procedure that verifies that central air conditioning and heat pump systems are commissioned properly and in good running condition. Systems that are properly commissioned have improved efficiency, and create increased comfort and savings for homeowners. The AC Check testing procedure ensures proper installation and operation of equipment and systems, and further, AC Check trained contractors can access incentives, training, and special offers for their residential customers. So, in short, with this certification in hand, we can save you maximum dollars on your HVAC investment (while making sure your system is saving you maximum dollars on your utility bills).

In parting, you have a lot of options when it comes to working taking control of your heating and cooling environment around the home and in the workplace. Suburban Companies comes to you with unparalleled professionalism and customer satisfaction as the pillars to our longevity and success. On top of the aforementioned certifications, we conduct frequent periodic trainings as new equipment and technologies enter the marketplace to ensure that we’re always ahead of the curve.

And further, we’re always here to answer questions if you’ve got one you need answered.

Take comfort with Suburban.