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Installation Mechanic/Crew Leader

Installation Mechanic/Crew Leader Job Description:

A Sheet Metal Mechanic will be responsible for assembling, installing and repairing all forms of ductwork and equipment associated with the complete HVAC job, used in homes, schools, and commercial buildings.

  1. Obtain and maintain through continuing education the required certifications and licenses
  2. Comply with all applicable standards, policies, and procedures, including safety procedures and the maintenance of a clean work area
  3. Coordinate project schedule and estimated man days to assure project is being completed in a timely manner. Including the final inspection and testing where & when appropriate.
  4. Study the building/project plans, specifications and working drawings to determine work aids required and sequence of installations
  5. Verify that materials and methods comply with specifications and review material and equipment prior to installation for accuracy
  6. Locate and mark position of pipe and/or duct connections and passage holes in walls and floors and then cut openings to accommodate pipe and/or duct fittings, using hand tools and power tools
  7. Work with power tools to measure, cut, assemble and install ductwork, insulation, refrigerant lines, equipment, registers and grilles, flues, piping and associated pumps and gauges
  8. Wrap pipes with insulation and secure as required
  9. Install, connect and adjust thermostats, humidistats and timers using hand tools
  10. Test pipe or tubing joints and connections for leaks
  11. Maintain a professional appearance and keep the installation vehicle in order and well stocked
  12. Attend all necessary job meetings and stay abreast of all issues that are discussed
  13. Assure that each project is completed including punch lists, contract requirements, and final inspections along with discussion with client on the use of equipment
  14. Record and report all faults and deficiencies, with work or allotted labor hours
  15. Responsible for establishing new client relationships and creating an experience that keeps the client coming back in the future
  16. Maintain a positive attitude in which fosters good will and future work with our customers and our subcontractors
  17. Complete the job folder and turn in for billing


  • Well groomed, neat appearance
  • Valid driver’s license and clean driving record
  • Valid social security number
  • Lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small spaces.
  • Observe all company procedures and maintain safety rules at all times
  • Maintain accurate time records and send to payroll when required
  • Work as part of our team to ensure customer satisfaction
  • Perform any and all related job tasks as directed by the management of this company.

Sales Admin

Our heating and air conditioning contracting firm is in immediate need of a qualified Sales Support Coordinator. We’re looking for a highly organized and efficient professional who can wear multiple hats throughout the workday while prioritizing the most important tasks on his or her list. We have Residential and Commercial sales teams specializing in new installations, retrofit, service and maintenance for clients in Massachusetts and New Hampshire. Previous sales support experience is not required, and we offer an in-house training program for young professionals. However, prior administrative or clerical experience will be enormously helpful in ensuring your success in this position.

Responsibilities Include:

  • Compile daily lists of leads and delegate individual leads to sales team associates
  • Maintain an organized and accessible file system for administrative and sales professionals
  • Providing sales and administrative support to Sales personnel
  • Assist with the coordination of Marketing activities.
  • Handle all administrative duties for the organization and scheduling of client and staff meetings
  • Follow up with clients on the telephone for administrative purposes
  • Provide administrative assistance to executives and management team members as required
  • Perform data entry duties with regard to sales figures, metrics and other key data

Qualifications and skills:

  • A positive, sales oriented attitude; comfortable contacting and supporting customers by phone and email
  • Good verbal and written communication skills
  • Experienced with Microsoft Office Suite, including Microsoft CRM or other similar Customer Relational Management application
  • Detail oriented, able to multi-task and follow through with a “hands on”, “can do” and “Jack of all trades” positive attitude.
  • An associate degree or equivalent experience is preferred.
  • Able to work in a collaborative, team oriented environment.

The Difference Lies in Our Credentials

Technicians You Can Trust

The Difference Lies in Our Credentials

We’ve long discussed how it’s imperative that you choose a contractor you can trust, and how has your best interests and comfort in mind. We’ve outlined some of our accolades (6 Carrier President Awards). We’ve been the recipient of countless testimonials. And we’re thankful for all of it.

Today, we want to shine a light on our team of technicians. The very people that work with you and for you to make sure your heating and cooling environment and applicable HVAC equipment is up to snuff and exceeding in expectation.

Here’s the skinny, we, and anyone else for the matter, can tell you all day long about how great we are, but, we all know that at the end of the day, these types of claims can easily be shrouded in a veil. In short: talk is cheap. Right? Right. To start, we make sure all of our technicians are standup individuals by our initial in-depth background check that is conducted during the pre-hiring process. Once hired, Suburban issues standard uniforms with applicable employee badges and we make sure all licenses are up to date. This included licensing for:

  • Sheet Metal
  • Gas Filters
  • Refrigeration Technician

What we aim to do from this point forward is to further explain why our team of technicians is second-to-none in our industry. Where competition and choice gather in a saturated pool, we are, for all intents and purposes, the cream that rises to the top. Why? Because all of our technical staff employees are put through rigorous training programs and have, unlike other companies, been certified by multiple industry best standards.

When a Suburban technician comes to your home or business to install or maintain your HVAC investment, they carry with them these prestigious certifications:

EPA 608 – Government issued certification. Technicians are required to pass an EPA-approved test specific to the type of equipment the technician seeks to work on. Tests are administered by an EPA-approved certifying organization.

NATE – The North American Technician Excellence (NATE) certification is the gold standard for technicians. This is a nationally recognized and respected certification that, while not legally required, is highly recommended for any technician working in the heating, ventilation, air conditioning, and refrigeration (HVAC) industry. To obtain this certification, a technician must pass a knowledge-based exam developed and administered by industry experts that illustrates they are better prepared for the workforce and more adept at handling difficult scenarios which in turn yield better results for their customers and the equipment they’re serving/servicing.

AC Check – Technicians are trained to perform an Airflow and Charge (AC), which is a testing procedure that verifies that central air conditioning and heat pump systems are commissioned properly and in good running condition. Systems that are properly commissioned have improved efficiency, and create increased comfort and savings for homeowners. The AC Check testing procedure ensures proper installation and operation of equipment and systems, and further, AC Check trained contractors can access incentives, training, and special offers for their residential customers. So, in short, with this certification in hand, we can save you maximum dollars on your HVAC investment (while making sure your system is saving you maximum dollars on your utility bills).

In parting, you have a lot of options when it comes to working taking control of your heating and cooling environment around the home and in the workplace. Suburban Companies comes to you with unparalleled professionalism and customer satisfaction as the pillars to our longevity and success. On top of the aforementioned certifications, we conduct frequent periodic trainings as new equipment and technologies enter the marketplace to ensure that we’re always ahead of the curve.

And further, we’re always here to answer questions if you’ve got one you need answered.

Take comfort with Suburban.

Installing HVAC Satisfaction: Trinity Episcopal Church

Customer Satisfaction

Have we ever told you how much we enjoy working for our customers? If it wasn’t for our customers we wouldn’t be where we’re at, and we owe a great debt of gratitude to everyone that has enabled us to have been around providing the best HVAC product installation and maintenance services since 1963. We take great pride in the work we do, and that shows in each and every job we’re hired to handle.

Do you know what’s even better? When our customers take a moment of their time to write us and let us know how we did. In short, we can talk to you all day until we’re blue in the face about how great we think our team is, but why not let one of our own fine community members do some of the talking for us?

Thank you so much to the friendly folks over at Trinity Episcopal Church for writing us the following letter:

March 30th, 2017

Dear Mr. Vito,

Suburban Companies recently completed the installation of a new boiler and domestic hot water heating system at Trinity Church. The new boiler replaced the original 1960s-era boiler that was well beyond its expected life span. The new system had to meet several requirements and challenges:

  • Be affordable
  • Provide reliable heat and hot water
  • Be installed in a tight timeframe such that the church’s preschool would not have to be closed
  • And – most of all – be installed before the old boiler stopped working

One month after the startup of our new system, we can say that all of these criteria have been met. Additionally, all of the personnel at Suburban were extremely professional and were available to work with the Trinity’s Building and Grounds Committee throughout the course of the project.

We worked initially with your sales representative, Brian. Brian was an excellent liaison between Trinity and Suburban. His helpfulness included:

  • Inviting us to tour your facility in Westwood
  • Introducing us to your staff
  • Continuing as an always available point-of-contact right through to the final project handoff meeting

Your lead installer, Sean, installed a very impressive high-efficiency modern boiler that has run smoothly from day one. Sean is obviously extremely knowledgeable, personable, and was willing to walk us through the installation of the system. The work by Sean and his onsite team was done on time and neatly. Sean took the time and effort to make sure that details that make the difference between an average project and a superior project were included. The end result is a system that all can see was installed with thoughtfulness and pride.

And finally, as a congregation that cares about its impact on the environment, we are excited to have this new, high-efficiency boiler providing heat to our building. Knowing that we have such a thoughtful system in place is something that we will be proud of for many years.

Trinity Church would like to thank you and your team for a project that was a complete success!


Reverend Harry Walton and the Green Team of Trinity Episcopal Church
Stoughton, MA

If you’re in the market for new heating and cooling solutions for your home, office, or yes, even church, give Suburban Companies a call today and take comfort. You’ll be glad you did. We’re here to guide you through every phase of an acquisition – from discovering your options on up through the post-installation training.

Suburban Companies Earns Sixth Consecutive Carrier President’s Award

Presidents Award 2017

Since 2007, Carrier has been recognizing its dealers who exemplify leadership and management, customer satisfaction, expertise, business growth and operational excellence with the prestigious Carrier President’s Award. It’s the highest honor an HVAC dealer can receive and is bestowed on a select few.

While we cheered on our beloved Patriot’s as they won their 5th Super Bowl title since 2001, we learned that we had just won our 6th Carrier President’s Award since 2012. The “Blitz for Six” has been realized early for us, remaining one step ahead of our favorite football team.

Excellence is on full display here in Massachusetts and New England for that matter. We’re proud of our accomplishment, and always take extreme pride in serving our vast pool of clients.

From Carrier:

President’s Award recipients are businesses that far exceed high expectations, not only as a Carrier dealer, but also as one of our Carrier Factory Authorized Dealers—who are held to an even more exacting set of standards. A President’s Award winner is a company that we at Carrier Corporation recognize and hold up to other dealers as an example of true excellence. It is an enterprise whose leadership, integrity and performance…

For President’s Award Dealers, it’s your satisfaction—not just a sale—that counts. That’s why they strive to provide personal follow-up and quick, knowledgeable solutions to your home comfort problems. They also keep ahead of the industry with specialized training. All of this makes a big difference when you have to make big decisions about your home comfort.

We’re honored to be recognized with this award once again. It’s a tribute to our unwavering service and hardworking team, our commitment to our customers, and our commitment to ourselves, which is to be the best HVAC service provider in Massachusetts, as well as in the Northeast. Our comfort lies in the comfort of others. That will never change.

Suburban Companies Announce Launch of Informative HVAC Seminar Series

For Immediate Release


Rich Vito
Vice President

Suburban Companies Announce Launch of Informative HVAC Seminar Series

Westwood, Massachusetts – October 25th, 2016 – Suburban HVAC, Massachusetts’s premier HVAC installation and service provider, announce today that they will initiate an interactive seminar series at their headquarters at 16 SW Park. The series stems from the realization that many of Suburban’s existing and prospective clientele have similar questions surrounding their individual HVAC needs and the company realized the value in providing the community an opportunity to come in and learn all about the ins and outs of the industry, while being able to ask any questions they may have on the topic to actual professionals in the field.

Folks are invited to participate in any or all of the general informational sessions, which will occur on Thursday, October 27th, Thursday, November 17th, and Thursday, December 8th respectively, from the hours of 6-8pm. As an added bonus, registrants who attend one of the sessions will be entered to win a $3,000 Carrier Ductless HVAC system, which will be chosen and announced during the December 8th session.

“We’ve been around for over 50 years now and we’ve never done anything like this,” said Suburban HVAC Vice President, Rich Vito. “It’s a unique and casual opportunity to interface with our customers on a more personable level and offer information that we have found the general public are interested in learning more about. This is also a great way for our customers to get to know the actual people that are servicing their home’s HVAC environment, or to converse with the installers that may be installing a new system down the road.”

A sample of topics that will be discussed include:

  • How to reduce the operating costs of your heating and cooling system.
  • How to improve upon the energy efficiency of your home.
  • Correcting hot and cold spots throughout your place of residence.
  • How to take control of the humidity (or lack thereof) in your home.
  • How to navigate and take advantage of Mass Save programs to get you the best rebate possible for system installs or improvements.
  • How you save money and achieve greater comfort when your system is operating at an optimal level.

About Suburban Companies

Since 1965, Suburban HVAC has proven experience, professionalism, and resources to warrant full confidence in their customer’s residential and commercial HVAC installations. Their unparalleled service earned them the distinction of being one of only a handful of New England companies that have ever received the highest service honor in the HVAC industry – The Carrier President’s Award for Excellence.

To learn more and to register for one of the sessions please visit: www.suburban-hvac.com/suburban-seminar-series